Testimonials
HVH insurance has the best customer service I have ever experienced.... They always take the time to listen to all my questions so they know how to help me in the best way possible.
Jason B.
Old Fashion Customer Service... Making the client feel like they really do care about your needs, and helping you, with those needs.
Customer since 2016
Amazing customer service, followed through with all my expectations and gave me the best rates...thanks sooo much!
Cristina F.
Excellent customer service - friendly staff.
Customer since 2017
Convenient and always available when I have a question or request.
Always tell my friends when they’re looking for someone solid to work with Customer since 2016
Always tell my friends when they’re looking for someone solid to work with Customer since 2016
Love Leslie
Customer since 2017
You're just always right there when I need you and you have gotten me the best price. I think your customer service is exemplary.
Catherine S.
I can’t stress enough how important being attentive to customers is . I work as a manager in customer service myself so I deal with it everyday . Our broker Leslie is THE BEST ! If ever we have questions or concerns she is always available to help , for that reason she has us for life !
Victoria R.
Fast response
John P.
I have been using Leslie since I got my very first car in 2012 and she makes my life 100 times easier. She is always one phone call away and always has an answer to my problem. Any issues I have ever brought to her wether it be my car insurance expering or what to do in an accident she answers and gets everything taken care of right away. She is very good at finding what you need for the lowest price. All of the employees at HVH insurance are very friendly and their main concern is helping you the best way they can.
Customer since 2017
I'm am please to have my agent Leslie Farrow, she makes sure I have the best Ins., she has been my Agent for at least 15 years I trust her judgment in picking the right quote for me.
Customer since 2017
Great service
Customer since 2015
Thank you for great service. You Always help with any questions and very promptly. Your commendation are greatly appreciated making sure I have the correct coverage and at a great rate.
Customer since 2016
Marshall is the man! It’s the Whole reason I stay and work with HVH
Kevin M.
Always available to discuss insurance issues. Very professional service.
Mary J.
You're always responsive, get back to me whenever I have a question or concern.
Cheryl M.
Marshall Valentine is an incredible insurance Agent whom I've continued to work with for years!
Courtney Y.
They are very helpful and are willing to help with what ever is needed.
Customer since 2016
The best service ever!! Keep it up Leslie!
Dante S.
Excellent customer service and follow through with services.
Solid rates. Customer since 2016
Solid rates. Customer since 2016
My agent Marshall, is always there for me to answer any questions and I always feel very like I'm getting great service. Easy to get ahold of which is always nice.
Kyle C.
Great service and wonderful communication.
Louis O.
Quick and knowledgeable response to inquiry.
Customer since 2016
Great customer service, always friendly and helpful
Sawyer W.
Great customer service.
Customer since 2016
communication between agent and client it's good
Andres V.
Leslie has been my agent for 15 years, and wouldn't trust anyone else.
Perry K.
It’s hard to point out extactly what you did right, but you’re the best around that’s for sure.
Customer since 2015
Leslie is the best, she gets all my insurance needs handled right over the phone.
Thanks a million Les ( and no she did not pay me to say this) 🙂 Ivo L.
Thanks a million Les ( and no she did not pay me to say this) 🙂 Ivo L.
Leslie Farrow has been my family's insurance agent for years now and believe me, through many many cars. She gets back to us immediately every time we need her, even when it's just a question. She is friendly and knowledgeable and always makes me feel secure since insurance is one of those situations that one must depend on the experts to navigate. I recently bought a house and she helped me with that too and just took over that whole process. I so appreciate everything she did and has always done for us!!!
Sharie L.
Marshall explained all of my options thoroughly and educated me on all of the differences. He made sure I was happy with my choice and that it worked for me best.
Aria M.
Super friendly service, rapid response to calls or emails, best rates around, and I like to carry extra coverage, smooth doc signing process via email, very pleased!
Customer since 2017
Finding cheaper insurance was made simple and saved me about half the money
Juan G.
You gave me a great policy, thanks!
Abraham M.
A plus service takes care of all my needs quickly and efficiently!
Geoffrey S.
Insightfulness, attention to detail, undoing of shady work done by other agents (adherence to law, ethics)
Customer since 2016
Every single thing!!!!! Best company ever!!! Helped me with a lot of issues I had with my old agent. I will not go with anyone else.
Tyler B.
In my experience leslie and her team has always been very knowledgeable and personable. I currently dont need car insurence however when i do ill be calling and talking to Leslie.
Richard S.
Muy bueno
Steven S.
The team is always ready to help with Insurance needs. I’m out buying a car, late in the evening and all I have to do is send off an email- and I’m covered.
Craig C.
great customer service and always keeping track of my insurance policies
Corey J.
Everything!
James S.
It is hard to find a more dedicated advocate to help me find the best insurance fit for my specific needs. I am completely impressed with everything this company has done for me and continues to do for me as my insurance needs continue to change.
Molokai H.
Good customer service and follow through!
Della W.
I love the prices.
Estela M.
Love Leslie!!! So on the ball and professional
Anj K.
HVH has done everything right.The service is outstanding and everyone there is very professional and friendly..........Thank you Leslie and HVH !!
Babak N.
The team at HVH are always available and always quick to respond to any of my queries or insurance needs. Been working with them from the beginning and always feel safe and properly insured.
Customer since 2016
I love your service and knowledge to fit the policy to customer. I'm forever grateful to have you search for the best price and coverage.
Customer since 2017
You always had amazing customer service and actually cared about me. Made me feel like you were people too not just a company.
Michael R.
Simple. Justin is the best!
Michael B.
Everything girl!
You are always there for me!
See since day1! Ms. C.
You are always there for me!
See since day1! Ms. C.
Personal Service from your staff
Customer since 2017
The excellent customer service is greatly appreciated.
Catherine S.
This insurance company is absolutely great ! Leslie our agent is great ! Not only is her customer service awesome her integrity is what makes us feel so comfortable . She's just great
Victoria R.
Quick, Easy, Professional took the time to explain all my options. Didn't feel like i was being sold.
Gharrity D.
Great communication and follow through.
Customer since 2016
Leslie is very responsive and catering to our individual needs. Super helpful and makes dealing with insurance polices an ease.
Kendra F.
I always get the most reasonable rates according to my possibilities.
I would never deal with an insurance company directly. You've always been good at finding what i want. Dina R.
I would never deal with an insurance company directly. You've always been good at finding what i want. Dina R.
I like the personability and friendliness and feel that I will be taken care of.
Kenneth S.
Best prices and on-line bill pay.
Melissa C.
Always quick to answer my questions
Cynthia V.
Great support all the way around, appreciate the promptness in response and service. Thank you
Customer since 2016
Rosa is very helpful and takes care to be in communication and make sure I understand the process and coverage. The best!
Kyle W.
Things have been great from the beginning, never had I once had to worry about my coverages or I'd gotten the best premium for my needs. It's always been a pleasure and a easy breeze working with Justin!
Customer since 2016
Very friendly and professional, Definitely adding value.
- Arkady Z.
Arkady Z.
- Arkady Z.
Arkady Z.
Leslie is great, so knowledgeable and helpful.
Anj K.
Justin had good follow up after initial contact regarding any issues
Customer since 2016
Since day one Marshall has gone above and beyond to help us understand things, help us get the best deals and has always been just a phone or email away to help us with any other insurance needs.
Customer since 2015
I always have great communication from Leslie, I can rest assured knowing she'll handle whatever I need causing me minimal stress. I have no reluctance in referring friends and family as I know they'll be taken care of just I am.
Brandon H.
Knowledgeable, efficient and friendly!
Customer since 2017
Basically everything!!! Friendly knowledgeable caring quick reasonable and super fair
Edi M.
Marshall has been my insurance agent for a few years now. He has worked with me, extending the broker fee or even waving it when he established his own business. I'm a full time college student getting ready to enter my bachelor's degree for architecture in the fall so any monetary help has been greatly appreciated, and at times needed. He has given me car buying advice and advice about school. True customer service.
Thanks Marshall,
Avery Avery M.
Thanks Marshall,
Avery Avery M.
Looking to save money on my grandson's car insurance, Marshall from HVH checked several companies and came up with a new company which saved us quite a bit. Thank you HVH
Customer since 2016
Very helpful, kind and willing to help people out of the goodness of their heart and not just money hungry. Really appreciate and glad to have HVH on my side.
Luis G.
We always get personalized and highly attentive assistance with our insurance needs.
Craig C.
Your organization is courteous, and compassionate, and works with the customer to ensure the necessary automotive guidelines are adhered to.
Customer since 2016
Excellent customer service and as small business owner I really appreciate how easy you made the process. I really didn't have to do anything.
Nora A.
My Agent is responsive and on top of it!
Jason L.
I will say everything, any time I call they give me the right answer or information I need and very professional, they always call you back in a short period of time and they take care all your need..
Pedro R.
Easy to work with, straight forward, answer questions and requests promptly.
Customer since 2017
I'll continue sending people your way you know this!
James S.
Affordable prices great employees
Customer since 2016
Marshall is always there for me. Prompt, efficient, friendly. Really on the case. Way better than my former insurance.
Customer since 2016
Thank you for great service!
-Terry LeB0 Terry L.
-Terry LeB0 Terry L.
Leslie is awesome and speedy and handles my questions and requests within 24 hours or less every time.
Customer since 2016
Marshall has always been available to take my calls and takes the time to explain my coverage questions. He is very personable and professional and always gives me the best rates. The customer service I've received is A-1.
Alva L.
Great personal attention. I never worry about my policy or price. And Leslie is wonderful.
Perry K.
I like being able to talk to a real person.
Customer since 2017
HVH Insurance has always provided me with outstanding customer service and competitive premium prices.
Curtis Z.
All insurance brokers are not created equal. We have been working with HVH for several years now, and our broker Leslie has gone well beyond the call of duty to help us figure out what kind of policies are best for our business as well as deal with issues that arise through the year. Excellent service, highly recommend these guys !
Victoria Biddle
-Principal Victoria B.
Victoria Biddle
-Principal Victoria B.
I really do not know anything to make this a better place to buy insurance. I have never been happier with a company that I am here.
Customer since 2014
HVH takes the time to listen and understand our needs and find a product that best meets those needs. Also, response time is prompt. We feel valued and taken care of when it comes to these important purchases for our family's insurance needs.
Mark A.
Always answer my phone calls. Always available when I need them. Always available to do last minute work. When I call and say I need insurance by tomorrow I get insurance by tommorow for a very reasonable amount! Very professional and considerate. Wants whats best for you!
Customer since 2017
If u had grace periods of making a payment that would help
Raquel T.
i love working with Leslie Farrow at HVH Ins Services. She is always immediately responsive, always looking out for me and never fails to get back to me when she says she will. I would, and have, recommend her to anyone!!
Sharie L.
Your prices of course. Fast response when called.
Jon W.
Detailed and thorough answers and options. World class customer service.
Julie D.
Great prompt service. Quick re-calls and exemplary situational awareness and solutions!
Customer since 2017
Quick to answer the phone and give me the answers I need.
Thank you Customer since 2016
Thank you Customer since 2016
Marshall Valentine was very curtious, respectful, knowledgeable, reliable, and very helpful. Thank You!
Louis O.
The service has been great! Even when I went to another insurer & came back, I was welcomed back to HVH. I referred my sister to HVH & she's happy too!! Thanks for great service!
Customer since 2016
The relationship is more personal rather than cold, business like. Service is prompt and efficient. Extremely friendly.
Jeffery B.
Leslie and her insurance company is the BEST insurance company I have been with for 10- plus years!
Customer since 2017
Always there when you need them, always call you back, always there to help. Thank you guys keep up the good job.
Byron C.
Cheap, reliable and always there if need any questions answered without any hassles. Always quick to respond and friendly.
Martin W.
I have always felt very taken care of by Marshall and his team. He has insured me for vehicles and home and gotten me the best rates. When my payment didn't go through and I neglected to check my emails he ensured to call me to make sure I was covered without a lapse. I cannot recommend them enough!!
Briana B.
Justin is the best always there when I need him to add another vehicle to a policy
Devante K.
Availability 24/7. Quick and easy to make changes to policy. Many places are surprisingly not available at certain times. Keep up the great work Justin. You and you're team are the best I've had the pleasure of doing business with.
Lance M.
Always on top of a situation. When I needed help they responded immediately! Kind and helpful.
Customer since 2016
Got a well priced quote in a very quickly. I've had great service throughout my policy also.
Joshua C.
#Taking the trouble to explain the policy details./ questions.
#Polite and courteous service Ravishanker I.
#Polite and courteous service Ravishanker I.
Very professional, direct information about what is better for the customer and good advise in selecting coverage.
Customer since 2016
Super fast, always helpful!
Customer since 2016
Marshall has been very pro-active In assuring that my account was current and my coverage to best fit me...
Make late calls to make sure I'm aware of any status changes etc...
Thank you Marshall Valentine...!!! Robert H.
Make late calls to make sure I'm aware of any status changes etc...
Thank you Marshall Valentine...!!! Robert H.
I really appreciate the personalized service. In this world of phone tree extensions and hold times, it is reassuring to speak to a human and not a computer.
Daniel V.
Everything has been done right on point thanks
Customer since 2015
Always looks for the right insurance an price that fits are needs.
Customer since 2011
Marshall is always there when we need him or even if we have questions, it's always a pleasure talking with him
Lidia G.
Great Service!!
Tasneem R.
Very informative and always available to take my call.
Samantha B.
The best experience I have had with insurance . Comprehensive, thorough, efficient and Trustworthy.
I have recommended Justin to all my friends and family.
Top notch service Customer since 2016
I have recommended Justin to all my friends and family.
Top notch service Customer since 2016
Getting a great price and such quick responses to any questions I have means a great deal to me. Customer service is also greatly appreciated. Thank you for all of your help and support.
Customer since 2016
You guys worked with me and most importantly helped me understand insurance and the difference between policies. This helped me save money and time. I couldn't thank you enough!
Adam M.
I appreciate the personal service that I'm getting. Much better than the big insurance companies that I've dealt with in the past.
James W.